Refund Policy

The information provided in this Refund Policy is for general informational purposes only and does not constitute legal advice. By purchasing digital products from Vanta Studios, you agree to the terms outlined in this policy.

Due to the nature of digital goods, all sales are final unless otherwise specified under our Refund Policy. Vanta Studios is not responsible for customer errors, such as purchasing the wrong product or failing to download a file before its expiration (if applicable).

We reserve the right to update or modify this policy at any time without prior notice. It is the responsibility of the customer to review our terms before making a purchase.

For any questions or concerns, please contact us.

Refund Policy - the basics

At Vanta Studios, we are committed to providing high-quality digital art and digital gift cards. Since our products are digital and instantly accessible, all sales are final and non-refundable.

Refund Eligibility

We do not offer refunds or exchanges for:

• Digital Art – Once a digital file has been delivered, it cannot be returned or refunded.

• Digital Gift Cards – All gift card purchases are non-refundable and cannot be exchanged for cash or other products.

Exceptions

A refund may be issued only in the following cases:

1. Duplicate Purchase – If you were accidentally charged multiple times for the same item, we will process a refund for the duplicate charge.

2. Technical Issues – If a file is corrupted, inaccessible, or fails to download, we will provide a working replacement.

How to Request Support

If you experience an issue, please contact us at [Your Support Email] within [X] days of your purchase. Include your order number and details of the issue, and we’ll work to resolve it as quickly as possible.

By purchasing from Vanta Studios, you agree to this refund policy.